Privacy Policy

Effective Date: 18 November 2024

Richie’s Brick & Block Limited (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, richiesbrick.co.nz, or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you fill out our contact form, request a quotation, or communicate with us via email or phone, we collect information such as your name, email address, phone number, and any other details you choose to provide.
Usage Data: We automatically collect certain information about your interaction with our website, including IP addresses, browser type, pages visited, and the date and time of your visit. This helps us understand how visitors use our site and improve our services.
Cookies: Our website uses cookies to enhance your experience and remember your preferences. You can control your cookie settings through your browser.

2. How We Use Your Information

We may use your personal information for the following purposes:

To Provide and Improve Our Services: We use your information to respond to enquiries, process requests, and deliver our brick, block, and stone cladding solutions.
To Communicate with You: We may use your contact information to send you updates, respond to your queries, or provide information about our services.
To Analyse Website Usage: Usage data helps us understand how our website performs and make improvements based on visitor behaviour.
For Legal Compliance: We may use and share your information as necessary to comply with legal obligations or respond to lawful requests from government authorities.

3. Sharing Your Information

We respect your privacy and will only share your information under the following circumstances:

With Service Providers: We may share information with trusted third-party providers who assist us in website operations, analytics, and other functions.
For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
Business Transfers: If Richie’s Brick & Block Limited undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity, and you will be notified accordingly.

4. Protecting Your Information

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: If you believe the information we hold about you is incorrect, you have the right to request a correction.

To exercise any of these rights, please contact us at info@RichiesBrick.co.nz.

6. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to improve your browsing experience and personalise your interactions with us. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies in your browser settings, though this may affect your experience on our site.

7. Links to Other Websites

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and practices of these third-party sites, and we cannot accept responsibility for their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Changes take effect immediately upon posting.

9. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:

Richie’s Brick & Block Limited
Email: info@RichiesBrick.co.nz
Phone: 027 202 5963

Michelle Burns

9 June 2026

Richie did a fantastic job of repairing the brick work at our house. He was very easy to deal with and got the job done very swiftly with no drama. We also had some plastering and painting done by Hamish - he was so easy to work around, and did a great job with a very professional finish. We are so pleased to have the repairs complete, and the final result is better than we imagined it would be. Would definitely recommend!

Ben Casola

7 May 2026

Very happy with the work they completed. A big thank you to Mason who managed to reconstruct the mailbox that now looks like before. I would like to recommend Richies Brick and Block company and hope to be able to use his services in the future.

Kerry

21 April 2026

I found this business on Google and am so glad with my decision to book them. From the outset the communication was great, I asked if they could come earlier than we had booked for due to an open home and they made it happen no worries. It even worked out that they could fit us in a day and a half early due to a cancellation, much appreciated. Lovely guys and they did a wonderful job patching up our exterior brick work. Some of the best tradies I’ve ever had to deal with, I have been singing their praises to my friends and would not hesitate to recommend them to anyone looking for a job well done. Really appreciate the team at Richie’s Brick and Block 10/10 🌟

Catherine Dewes

12 November 2025

We found Richie and Ethan extremely helpful, professional and hard working doing a difficult job of laying old chimney bricks around our back yard after the earthquake repairs. We recommend them to anyone with a tricky job. Well done!

Gregory Hicks

5 November 2025

Richie's team of brick layers are professional and very tidy and take pride in there work for the customer.

Michael Howzen II

22 October 2025

Richie did well at organising trades and keeping the job flowing smoothly and quickly. Once he was into constructing our wall, his crew did a great job and had it completed in just over a day. The only negative was mortar was left on my lawn and I had to spend time scraping it away. Richie probably would have sorted, but he was gone by the time I realised. Would definitely recommend.

Tracey Wilson

16 October 2025

Richie was the best. Great communication and patience dealing with a tricky build. Highly recommend. The wall looks fantastic. Amazing quality & Service. Thank you.

Lee Barrett

11 August 2025

A small alteration where the original bricks were reused. Sadly a discontinued brick from Midland on a 10 year old house so only a partial re-clad in brick. Richie offered good advice to try and source more bricks although unsuccessful. The new brick walls match in perfectly. Great service from a great team. Highly recommended.

Susan Lai

5 August 2025

Richie was very easy to deal with, quick and reliable. we were very happy with the work done. I would definitely recommend Richie to others!

Daphne Durning

19 July 2025

Fred from Richie’s Brick & Block Ltd did a fantastic job building the brick wall needed for a water feature. The task was made more challenging as the bricks were wet (I didn’t realize I should’ve covered them!). But Fred did an amazing job and I’m thrilled with his perfect workmanship. Highly recommend.

Wayne Pullan

29 May 2025

Richie did a great job sorting out the mailbox. Can highly recommend him.

Shanon McQuilkan

12 April 2025

Amazing service. Richie answered my email query quickly, the job was quoted and he went out of his way to fit the work into a tight timeframe. Richie has excellent communication which helped too.

Cj Sparrow

7 April 2025

Very happy with finished product. 10/10! Communication was great, no leftover mess and super friendly. Would recommend and if I have another job will be contacting again

Michael Prentice

19 March 2025

We're really pleased with the work that Richies's Brick and Block did. They were easy to deal with, kept us in the loop on changes, turned up when they said they would and did great quality work.

Andy Rowden

4 March 2025

Fantastic contractor. On-time. Superb quality. Absolute pleasure to deal with.

Margaret Frankish

11 February 2025

Thanks Richie and your team for great service, and a great job doing our repair We would recommend your services unreservedly

Ali Dodds

16 November 2024

Richie and his team tore down the previous new block work which was not well done by another company. Richie’s team then undertook the re-bricking of our new home. The result is fantastic. There is no comparison to the work of the other company. We cannot thank you enough. We are so thrilled 🤩

daniel bar

13 November 2024

Great brick layers. Very tidy and efficient. Thanks for your work!

Tim Anderson

13 November 2024

Came on time, did a very professional job and left the place clean and tidy. Could not be happier.

Chris Bryant

5 November 2024

Great repair of loose bricks completed promptly and professionaly

Richies Brick & Block

Brickwork • Blockwork • Stonework • Brickslips

Richies Brick & Block

Brickwork • Blockwork • Stonework • Brickslips

Richies Brick & Block

Brickwork • Blockwork • Stonework • Brickslips

Richies Brick & Block

Brickwork • Blockwork • Stonework • Brickslips

Richies Brick & Block

Brickwork • Blockwork • Stonework • Brickslips

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